About Us

WHO WE SUPPORT?

The DSO in the South East Region is called Developmental Services Ontario South East Region (DSO SER). The DSO SER is a program administered by Extend-A-Family Kingston. The DSO SER serves the communities of Hastings, Prince Edward, Frontenac, Lennox & Addington, Leeds & Grenville and Lanark.

Developmental Services Ontario South East Region (DSO SER) works with and on behalf of people that:

• Are 16 years of age or older

• Have a developmental disability

• Live in the communities of Hastings, Prince Edward, Frontenac, Lennox & Addington, Leeds & Grenville and Lanark.

WHAT WE DO

1.   We provide information to anyone who calls inquiring about available services and supports in the South East region as well as information about how to access services. We also provide information about relevant legislation such as:

• Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act 2008

• Accessibility for Ontarians with Disabilities Act

• French Language Services Act

• Human Rights Code

for more information about this legislation or to access the plain language guides, click on the links above.

2.   For people that want adult developmental services and supports, the DSO SER confirms if the person is eligible.

3.   For people that are eligible for adult developmental services and supports, the DSO SER assesses the person’s needs by helping the person and/or their support network apply for services. Once the application process is completed, recommendations about services are made. Referrals are made with consent.

WHO CAN CALL US?

Anyone can contact us if they want information about what services and supports may be available for adults with developmental disabilities in the South East Region, for information about how to access services and/or information about relevant legislation. Consent is not required for general information requests. We receive lots of information requests from people with disabilities, their support networks, service providers, physician’s offices, other government offices, etc. Everyone is welcome.

Anyone can refer an adult with developmental disabilities to the DSO SER for services and supports as long as they have appropriate consent to do so.

• If you are referring a person consent is need upon 18th birthday and to engage in services.

• If the person requires the assistance of a substitute decision maker, then consent from the substitute decision maker is required. The person with the developmental disability should be as involved to the fullest extent possible in providing consent however; consent will be sought from the person with the developmental disability and a substitute decision maker will be pursued when appropriate to do so.