Submitting Invoices
Submitting for reimbursement can be done as often as you need.
If you need any support with your submission, please connect with our team!
If PassportONE experiences delays, it may take several weeks to be reimbursed for claim submissions. We want to reassure you that all eligible claims will be paid, and we appreciate your patience at this time. Please register for eCLAIMS or My Direct Plan and submit through this method for faster processing times.
Please submit all invoices
through one of the following methods:
Online
By Email
By Fax
855-814-2403
By Mail
361 Montreal St. Kingston, ON K7K 3H4
For more information, visit the passport funding provincial website
Tips for Submitting Invoices
For the French version, click here
For help in submitting invoices or to request a copy of your personalized purchase of service form please reach out to us by email at passportinfo@eafkingston.com or at 1-855-237-6737.