Submitting Invoices

If PassportONE experiences delays, it may take several weeks to be reimbursed for claim submissions. We want to reassure you that all eligible claims will be paid, and we appreciate your patience at this time. Please register for eCLAIMS and submit through this method for faster processing times.

Please submit all invoices through one of the following methods:

Online

***eclaim.passportone.com/#/landing***

eclaim

By Email

***invoices@familyservicetoronto.org***

by Mail

***361 Montreal St. Kingston, ON K7K 3H4***

Tips for Submitting Invoices

Invoicing Instructions

For the French version, click here

eClaims User Guide

For help in submitting invoices or to request a copy of your personalized purchase of service form please reach out to us by email at passportinfo@eafkingson.com or at 1-855-237-6737.